Refund policy

We accept returns within 14 days of delivery.

Items must be returned in their original condition and packaging. Customers are responsible for return shipping costs.

Once we receive and inspect your return, your refund will be issued to your original payment method. Please allow several business days for your bank or payment provider to process the refund.

To request a return, please contact us at mokicrystalcollar@gmail.com before sending your item back.