Shipping policy

All collars are made to order and handcrafted with care. Please allow 3–5 business days for processing before your order ships.

We currently offer FREE standard shipping to Canada and the United States.

Estimated delivery:
Canada & United States: approximately 7–14 business days after dispatch.

Once your order has shipped, you will receive a shipping confirmation with tracking information when available.

Please note that delivery times are estimates and may occasionally be affected by carrier delays, customs processing, holidays, or other circumstances beyond our control.

If you have any questions about your order or shipping, please contact us at mokicrystalcollar@gmail.com